2 months ago
Verified
Amazing shop with incredibly friendly service. Took my iPhone there with a broken charging port, fully expecting to need to replace it. Shortly after leaving my phone behind, I received a call that they were able to fix it without replacing the port. This saved me a bunch of money and my phone was fixed in under 30 minutes.
Will absolutely be going back to this shop for any future repairs or issues.
2 months ago
2 months ago
Verified
They are fairly priced and very accommodating. I was held up at work till after my original appointment time and they were able to change my appointment time to when I was able to leave work. The space is clean and they had a coffee maker in the corner to make your wait better. Very friendly and they were very quick.
2 months ago
10 months ago
Verified
During my recent business trip in Hamilton, I stumbled upon Phone Fact, a newly opened phone repair shop, and I must say, the experience was outstanding! Right from the start, Zidane and his team were welcoming and demonstrated profound expertise. They swiftly diagnosed and fixed an issue with my Samsung S22 Ultra, and throughout, they communicated clearly and professionally, making sure I understood everything.
The service was quick, the pricing was fair, and the shop’s environment was spotlessly clean and well-organized.
For anyone in Hamilton needing trustworthy and efficient phone repair services, I highly recommend Phone Fact. Thanks to Zidane and his team for their exceptional service and customer care. They truly are setting a high standard for tech services in the area!
10 months ago
a month ago
Verified
I called to get my phone screen repair, i got an estimate. I reached there with my phone, found out it's a different model. They told me the new cost which is less.
Got my phone repaired in less than 24 hours. The guy there is super professional and friendly. Fully satisfied with the service.
a month ago
2 months ago
Verified
Fixed an iPhone XR at a fraction of the cost quoted by Apple, and added in a free case. Friendly and fast service, and backed by a 2 year guarantee. Highly recommended if you need your phone fixed.
2 months ago
6 months ago
Verified
Superior expertise and service. Fixed an iPhone issue that another repair center said couldn't be fixed! Great communication and price and would highly recommend to anyone. Good selections of well-priced phones in stock in addition to accessories. Thank you!
6 months ago
a month ago
Verified
Amazing customer service. Expertise and professionalism was evident in support provided! Will bring all of my phone issues here from now on. Amazing!
a month ago
5 months ago
Verified
I visited Phone Fact based on the 5 star reviews and I must say that my experience was no less than 5 stars. Zidane did a fantastic job and helped with recovering all of the data from my old, broken phone. I would highly recommend using their services.
5 months ago
a month ago
Verified
Zidane you did a great job and were extremely helpful with respect to the repair of my phone. I would recommend you and your shop, to anyone.
a month ago
5 months ago
Verified
Had my 12 yr old laptop charging port repaired. Was told by another technician it was time to replace it. $99 vs $1500 I was thrilled Phone Fact took the time to clean the corrosion that was causing the port not to work. Thank you for excellent work in a timely fashion!!
5 months ago
a month ago
Verified
Replaced my iPhone 11 Pro Max battery. Works like brand new again, very fast very professional 10/10 thank you very much highly recommend
a month ago
5 months ago
Verified
Took my phone in with a cracked screen not working. Needed all my pictures amf notes taking off and put on a USB. The service was caring, excellent, quick and I felt like the owner truly cared.
1000% I would recommend for any phone or tablet there.
5 months ago
6 months ago
Verified
Absolutely amazing. You guys crushed it. Needed to have my screen replaced and it was done within 2 hours. The customer service was also great. I will definitely refer phone Fact to anyone who has an issue with their phone.
6 months ago
4 months ago
Verified
Absolutely amazing service, my iPhone had water damage for over 6 months and phone fact fixed it within one day! Truly amazing service I’ll never go anywhere else to fix my phone!
4 months ago
10 months ago
Verified
I highly recommend this place to everyone who has issues with their phone or tablet because they provide a good quality service and I was really satisfied :) Their reparations concern almost all brands of smartphones or tablets, and they are commited to guide you with smile and professionalism ! I was wondering if there was a phone repair near me and just found this nice place ! If you have a cracked screen or broken screen, don’t hesitate to go and check by yourself :)
10 months ago
11 months ago
Verified
I was carrying my groceries into my house this weekend when I accidently slipped and fell down. Unfortunately I had put my phone on my back pocket which ended up being fatal for my phone screen :( I am not sure if it was destiny or good fortune, As I stood up I saw this flyer hanging on my door for this new phone repair place. The flyer had a discount attached to it. I went to the place yesterday and my experience was nothing short of amazing. The repair was really quick and the gentleman was very kind. I was happy to get a 2 years warranty on my repair for a price that was absolutely reasonable. Thank you for your great customer service. Highly recommend!
11 months ago
5 months ago
Verified
Awesome service, he knew I was in a bit of a bind and got my phone fixed before the end of the day.... great service, we will bring all company phones here moving forward.
5 months ago
7 months ago
Verified
I needed a repair to my phone (the phone charger was broken). The owner was courteous and knowledgeable. The repair was done in the timeline specified and done efficiently. The cost was reasonable for the repair done.
I couldn't be more pleased and would highly recommend this company.
7 months ago