Amazing shop with incredibly friendly service. Took my iPhone there with a broken charging port, fully expecting to need to replace it. Shortly after leaving my phone behind, I received a call that they were able to fix it without replacing the port. This saved me a bunch of money and my phone was fixed in under 30 minutes. Will absolutely be going back to this shop for any future repairs or issues.
Superior expertise and service. Fixed an iPhone issue that another repair center said couldn't be fixed! Great communication and price and would highly recommend to anyone. Good selections of well-priced phones in stock in addition to accessories. Thank you!
During my recent business trip in Hamilton, I stumbled upon Phone Fact, a newly opened phone repair shop, and I must say, the experience was outstanding! Right from the start, Zidane and his team were welcoming and demonstrated profound expertise. They swiftly diagnosed and fixed an issue with my Samsung S22 Ultra, and throughout, they communicated clearly and professionally, making sure I understood everything. The service was quick, the pricing was fair, and the shop’s environment was spotlessly clean and well-organized. For anyone in Hamilton needing trustworthy and efficient phone repair services, I highly recommend Phone Fact. Thanks to Zidane and his team for their exceptional service and customer care. They truly are setting a high standard for tech services in the area!
Fixed an iPhone XR at a fraction of the cost quoted by Apple, and added in a free case. Friendly and fast service, and backed by a 2 year guarantee. Highly recommended if you need your phone fixed.
Absolutely amazing. You guys crushed it. Needed to have my screen replaced and it was done within 2 hours. The customer service was also great. I will definitely refer phone Fact to anyone who has an issue with their phone.
I visited Phone Fact based on the 5 star reviews and I must say that my experience was no less than 5 stars. Zidane did a fantastic job and helped with recovering all of the data from my old, broken phone. I would highly recommend using their services.
Excellent communication and service! I brought my son’s AirPods in for repair and they were fixed within a couple hours and for the estimated price. Definitely my go to for repairing devices 👌
Had my 12 yr old laptop charging port repaired. Was told by another technician it was time to replace it. $99 vs $1500 I was thrilled Phone Fact took the time to clean the corrosion that was causing the port not to work. Thank you for excellent work in a timely fashion!!
I needed a repair to my phone (the phone charger was broken). The owner was courteous and knowledgeable. The repair was done in the timeline specified and done efficiently. The cost was reasonable for the repair done. I couldn't be more pleased and would highly recommend this company.
Great service threw in a sim ejector tool since i asked and even honored a deal i did not know about that made my purchase include a charger, and helped me add a screen protector and case for a 10$ off its normal pice. And since i was so close it was hand delivered and the staff i talked to was super friendly and quick to respond to email. And my refurbished phone comes free with a 1y warranty. 10/10 would highly recommend.
Took my phone in with a cracked screen not working. Needed all my pictures amf notes taking off and put on a USB. The service was caring, excellent, quick and I felt like the owner truly cared. 1000% I would recommend for any phone or tablet there.
Replaced my phone battery on my Huawei quickly and at a great price. Excellent and competent service, highly recommended!!
I have a Xiaomi Mi 11 Ultra which is not sold here in Canada so it's hard to find a repair shop. It ran into some issues with the charging port and the microphone and I found Phone Fact online. I shipped them my phone and they were able to get it fixed quickly. They were very easy to work with and did a great job fixing the phone! If I ever have issues with my phone's again I know where I'll be going!
Absolutely amazing service, my iPhone had water damage for over 6 months and phone fact fixed it within one day! Truly amazing service I’ll never go anywhere else to fix my phone!
Great service and satisfied with honest pricing! My go to phone repair shop from now on . On Ottawa street so easy to get to by walking, bus or car. It is nice having a working phone again. This place will thrive if it continues this level of quality! Thank you!
I was carrying my groceries into my house this weekend when I accidently slipped and fell down. Unfortunately I had put my phone on my back pocket which ended up being fatal for my phone screen :( I am not sure if it was destiny or good fortune, As I stood up I saw this flyer hanging on my door for this new phone repair place. The flyer had a discount attached to it. I went to the place yesterday and my experience was nothing short of amazing. The repair was really quick and the gentleman was very kind. I was happy to get a 2 years warranty on my repair for a price that was absolutely reasonable. Thank you for your great customer service. Highly recommend!
Great service at reasonable price. The owner is very friendly and knowledgeable person. The repair store looks very upscale and professional. I will definitely use his services again.
Awesome service, he knew I was in a bit of a bind and got my phone fixed before the end of the day.... great service, we will bring all company phones here moving forward.
Great customer service, fair prices and prompt service, I will definitely return next time I break my phone!
My first time to this location. Owner was so nice and friendly. Enjoyable time and did a great job on my repair while I waited. I will definitely go back!