Amazing shop with incredibly friendly service. Took my iPhone there with a broken charging port, fully expecting to need to replace it. Shortly after leaving my phone behind, I received a call that they were able to fix it without replacing the port. This saved me a bunch of money and my phone was fixed in under 30 minutes. Will absolutely be going back to this shop for any future repairs or issues.
Absolutely amazing. You guys crushed it. Needed to have my screen replaced and it was done within 2 hours. The customer service was also great. I will definitely refer phone Fact to anyone who has an issue with their phone.
I visited Phone Fact based on the 5 star reviews and I must say that my experience was no less than 5 stars. Zidane did a fantastic job and helped with recovering all of the data from my old, broken phone. I would highly recommend using their services.
Had my 12 yr old laptop charging port repaired. Was told by another technician it was time to replace it. $99 vs $1500 I was thrilled Phone Fact took the time to clean the corrosion that was causing the port not to work. Thank you for excellent work in a timely fashion!!
I needed a repair to my phone (the phone charger was broken). The owner was courteous and knowledgeable. The repair was done in the timeline specified and done efficiently. The cost was reasonable for the repair done. I couldn't be more pleased and would highly recommend this company.
Great service threw in a sim ejector tool since i asked and even honored a deal i did not know about that made my purchase include a charger, and helped me add a screen protector and case for a 10$ off its normal pice. And since i was so close it was hand delivered and the staff i talked to was super friendly and quick to respond to email. And my refurbished phone comes free with a 1y warranty. 10/10 would highly recommend.
Took my phone in with a cracked screen not working. Needed all my pictures amf notes taking off and put on a USB. The service was caring, excellent, quick and I felt like the owner truly cared. 1000% I would recommend for any phone or tablet there.
Replaced my phone battery on my Huawei quickly and at a great price. Excellent and competent service, highly recommended!!
I have a Xiaomi Mi 11 Ultra which is not sold here in Canada so it's hard to find a repair shop. It ran into some issues with the charging port and the microphone and I found Phone Fact online. I shipped them my phone and they were able to get it fixed quickly. They were very easy to work with and did a great job fixing the phone! If I ever have issues with my phone's again I know where I'll be going!
Absolutely amazing service, my iPhone had water damage for over 6 months and phone fact fixed it within one day! Truly amazing service I’ll never go anywhere else to fix my phone!
Great service and satisfied with honest pricing! My go to phone repair shop from now on . On Ottawa street so easy to get to by walking, bus or car. It is nice having a working phone again. This place will thrive if it continues this level of quality! Thank you!
I was carrying my groceries into my house this weekend when I accidently slipped and fell down. Unfortunately I had put my phone on my back pocket which ended up being fatal for my phone screen :( I am not sure if it was destiny or good fortune, As I stood up I saw this flyer hanging on my door for this new phone repair place. The flyer had a discount attached to it. I went to the place yesterday and my experience was nothing short of amazing. The repair was really quick and the gentleman was very kind. I was happy to get a 2 years warranty on my repair for a price that was absolutely reasonable. Thank you for your great customer service. Highly recommend!
Great service at reasonable price. The owner is very friendly and knowledgeable person. The repair store looks very upscale and professional. I will definitely use his services again.
Awesome service, he knew I was in a bit of a bind and got my phone fixed before the end of the day.... great service, we will bring all company phones here moving forward.
Great customer service, fair prices and prompt service, I will definitely return next time I break my phone!
My first time to this location. Owner was so nice and friendly. Enjoyable time and did a great job on my repair while I waited. I will definitely go back!
Totally 5 star service here at Phone Fact. I really thought my cell was toast after finding it on the side of the QEW. It had been stolen, then tossed out a car window after the thief removed the Otter shell and screen protector. Zidane said he could fix it, and he did. It's like having a new phone. Which this was!! From the minute I walked in, to the moment I picked up my phone, my experience was top shelf. I will use Phone Fact for all future needs and highly recommend Zidane for his outstanding service. Thank you!!!
I thought my camera lens was broken. It turns out it was just the protector. I showed up right when they opened and the friendly gentleman solved my issue for free. Thank you very much Phone Fact!
I brought in my iphone 12 due to water damage. A very kind guy named Z (idk how to spell his full name lol) checked it out and found the issues of my phone. He gave me a lot of options on how we can proceed to fixing it and not being pushy or upselling. He was very informative and taught me a lot about the process. I will definitely come back here and will for sure recommend him to people I know who needed their phones fixing.
I highly recommend this place to everyone who has issues with their phone or tablet because they provide a good quality service and I was really satisfied :) Their reparations concern almost all brands of smartphones or tablets, and they are commited to guide you with smile and professionalism ! I was wondering if there was a phone repair near me and just found this nice place ! If you have a cracked screen or broken screen, don’t hesitate to go and check by yourself :)